Frequently Asked Questions

How can I to request quote?

Request for a quote can be emailed to transport@jolly.com.au or by clicking on our ‘Request a quote’ Page. Please provide the account to be charged, the sender and receiver names, addresses and contact details, as well as item descriptions, weights, dimensions, Dangerous Goods (DG) information.

Please confirm acceptance of the quote via return email to the salesperson and transport@jolly.com.au. A con note and labels will be emailed to you, and the collection arranged.

How would I book freight for collection?

When confirming a quote price via email, include details of where and when you require the freight to be collected from. Our Team in the Operations Department will arrange for a local drive to collect as per your request. Our bookings team can be reached on bookings@jolly.com.au

What are the Jolly & Sons bank account details?

BSB – 086 131
ACC – 785541738

What types of payments do Jolly & Sons accept?

Jolly & Sons accepts payments over the phone by credit/debit cards excluding AMEX. We can also accept bank transfers.

Regular customers with approval can set up a credit account with invoices sent out per consignment.

What is the travel schedule?

Transit Schedule From Perth
To Depart Arrive at Destination Delivery
Darwin Tuesday – Express
Friday
Friday –Express
Friday
Tuesday
Monday
Friday
Tuesday/ Wednesday
Monday
Karratha Monday
Wednesday
Friday
Wednesday
Friday
Monday
Wednesday
Friday
Monday
Port Hedland Monday
Wednesday
Friday
Wednesday
Friday
Monday
Wednesday/ Thursday
Friday/ Monday
Monday/ Tuesday
Broome Tuesday
Friday
Thursday
Monday
Thursday/ Friday
Monday
Carnarvon Monday
Wednesday
Friday
Tuesday
Thursday
Saturday
Tuesday/Wednesday
Thursday/Friday
Monday
Transit Schedule To Perth
To Depart Arrive at Destination Delivery
Darwin Monday –Express
Tuesday
Friday –Express
Wednesday
Monday
Monday
Wednesday/Thursday
Monday
Monday
Karratha Monday
Wednesday
Friday
Wednesday
Friday
Monday
Wednesday
Friday
Monday
Port Hedland Monday
Wednesday
Friday
Wednesday
Friday
Monday
Wednesday/ Thursday
Friday/ Monday
Monday/ Tuesday
Broome Thursday
Monday
Monday
Wednesday
Monday
Thursday
Carnarvon Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Do you have a different public holiday schedule?

YES – For each National and/or State Local Public Holiday we prepare a specialised schedule. Details of these can be obtained from our Sales Team at our Head Office.

How can I apply for a position with Jolly & Sons?

Please refer to the Work for Us page which is linked to SEEK. All our current vacancies will be listed here. Applications are only received via SEEK.

Where are the Jolly & Sons depots?

JOLLY & SONS has Depots in Perth, Darwin, Karratha and Broome. Addresses can be found on our contact us page.

Where do Jolly & Sons travel to?

Jolly & Sons travel to and from our Depots in Perth, Darwin, Karratha and Broome. We can arrange local collections/ pickups within these local geographical areas.

Can I arrange a login to Transvirtual?

Send a request email to accounts@jolly.com.au. Include the first and last name of person who is setting up an account, the name in which the account is being set up, contact details including telephone numbers and email addresses.

Is the freight covered by insurance?

Jolly and Sons does not provide insurance directly. However, we have partnered with FreightSafe, our warranty provider for customer freight. For a small additional fee, this cover can be added to the cost of your consignment. More information is available on the FreightSafe information page.

What are the cut off/ collection/ drop off times for the depots?

Ideally on the day the freight is due to travel, no later than 12 noon. However, what travels when is at the discretion of the Depot Manager and availability of space on the trucks. For collection of freight, again around 12 noon this allows time for the freight to be delivered to depot and unloaded.

Let’s Talk Freight Projects and Possibilities

Speak with our team to explore logistics solutions tailored to your operation’s needs.


Download our policy documents


Get a Quote